Tel : 02030211220

Jobs | Elstree | London

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We are currently recruiting for the following positions. If you are within easy commute to WD6 3SY, Watford, Edgware, Stanmore. A41, M25, M1 please send your CV to jobs@

  • IT Support Engineers Multiple roles 1st line, 2nd line, 3rd line
  • Office Administrators
  • Sales and Marketing Executives

IT Support Engineers Multiple roles 1st line, 2nd line, 3rd line

We are looking for 1st -3rd line engineers that are looking for a creative, dynamic, service driven happy dynamic environment! Essentially, Techno-Geeks who can speak human!

Logistics

You will be required to work 40 hours a week during standard business hours; Monday – Friday 8:30 AM - 5: 30 PM

If you are within easy commute or based between our offices this could be an added advantage. Easy access to Jubilee line for Stanmore station or Northern for Edgware station, M1, M25 or A41. We also have a company car to a local tube station)

The Company

IT IN BUSINESS are a 12 years (young!) dynamic Managed IT Service Provider. We have a solid, stable background and have been growing our clientele, offerings and technology since. We service customers operating locally, in the UK and across different continents. We have a true passion and drive for technology and are at the forefront of adapting new and emerging technologies.

What Does a Support Engineer Do?

1st-line engineer

    Basic technical trouble shooting (e.g. password resets; cabling; access; workstation configuration)

    Rebuilds of workstations

    Installation of software / hardware / networks

    Log and handle tickets

    Proactive maintenance (AV, patching etc)

    Qualification equivalent: A+ or MTA (have or aim for)

2nd-line engineer

    Minimal supervision required

    Average to good trouble shooting skills (e.g. AD; servers; workstations; databases; networking, Office 365)

    Ability to know where to find information if unable to resolve (i.e. technical sites; vendors; etc)

    Rebuilds of servers

    Troubleshooting of applications

    Qualification equivalent: MCSA (have or aim for)

3rd-line engineer

    No supervision required

    Excellent trouble shooting skills (e.g. Cisco, Meraki, Watchguard, VMware, PowerShell, Hyper-V, Exchange, Office 365, SQL Server, Enterprise Mobility + Security, Cloud, Azure, MDM, SSO, ATA)

    Investigation of repeat failures and establishing root cause

    Consultancy and execution of technical projects  and solutions

    Any project management experience

    Qualification equivalent: MCSE (have or aim for)

End user training / consultancy

    Former experience in support

    Excellent interpersonal skills

    Commitment to train and gain

    Initiative and self learner of latest technologies

So, Am I Right for the Job?

    Experience of providing IT Support in a commercial environment relevant to your level (i.e. 1+ year for entry level etc.)

    Ability to Communicate professionally taking ownership and initiative at all levels.

    Experience supporting Microsoft software (Office, Exchange, Active Directory, Server etc)

    Formal IT qualification, ideally MTA/MCSA/MCSE/CCNA or similar advantageous but not essential!

    Demonstrate excellent service desk ethos, organisation, record keeping and professional discipline.

    Have exceptional ability to quickly identify root cause and resolve complicated technical issues.

    Experience in remote support tools, helpdesk systems (Kaseya Connectwise, N-able, etc),

    Ability to liaise with third parties working to time targets

    A good understanding of backup and security principles

    Ability to work occasional out of hours / travel to London

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Sales and Marketing Executives

Are you at the start of your sales career and looking to enhance your experience with a growing hi tech company working in a prime location in the City of London ?  This is an exciting time to join our business. We are looking for Sales and Marketing Executives to join our growing team.

You will focus on converting leads over the phone as well as meeting with clients face to face. The role is an excellent opportunity to test your sales ability by conversing with top level decision makers and closing high value packages. You do not need to have masses of experience, the right attitude and personality is just as important, therefore, if you are looking to forge a great career with a well-established IT company, work in the City, have exposure to lots of latest technology and earn some fantastic uncapped commission, then please get in touch.

About you:

    Passionate, enthusiastic with a driven outlook

    Proactivity, initiative and great attention to detail

    Good decision making skills with the ability to work independently as well as with others

    Ability to multi-task

    Maturity and gravitas - ability to communicate to a high level

    Ability to quickly identify opportunities

    Ability to articulate our USPs

The Package:

    Uncapped earnings unrivalled in the industry

    Opportunity to work in a great location in the City of London

    Lots of exposure to latest technology

    Be part of a small dynamic team where achievements are rewarded
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