Pillar 03 · Multi-site & International IT

Multi-site & International IT

One team for every site, in the UK and abroad: the same set-up everywhere, new offices opened, office moves done, and head office and the branches kept in step.

What it is

A company with more than one site has one IT problem rather than several. An office, a laboratory or a warehouse all have to work as one business, on one set of systems, whatever the time zone. We have looked after businesses like that since 2006, from branch offices to oil rigs, and it is one of the things we are known for.

The method is straightforward. The same set-up at every site. Lines ordered before anyone needs them. The same monitoring everywhere. One contact for head office, and someone local who can turn up. And documentation kept current, because sites change hands and people move on.

Head office abroad, branch in London

Many of our clients are the London or UK office of a group based somewhere else. Their head-office IT team sets the standards; we run the site to them, join the calls at their hours, and make sure that when a device is bought, a line is installed or a starter joins, head office can see it without asking.

Who it is for
  • →A London head office with other sites that should all work the same way.
  • →The London or UK office of a group based abroad, where the local team has to work with the global one.
  • →Companies opening a site, closing one or moving office.
What is included

In plain words

  • The same set-up at every site, so someone from one office can sit down and work in another
  • New-site openings and office moves, planned and done, including out of hours
  • Networking between sites and the lines that connect them
  • Fibre, broadband and DNS for each location, with the supplier dealt with
  • Coordination with head office across time zones; local hands where needed
  • Supplier management in each country; one contact, one report
  • Documentation that survives staff changes
In the portal

How it shows up day to day

Every site, device and line is in the portal, wherever it is. Head office can see the whole estate; each site sees its own; requests and approvals move between them without email chains.

See the portal →

2006
Established
20
Years
3
Offices in and around London
6
Regions where we run client sites
8
Services under one agreement
Questions

Questions people ask

Which countries do you cover?
Today we run sites for clients in Europe, the US, Japan, the Middle East, Asia and Africa. The set-up travels; where hands are needed on the ground, we arrange and manage them.
Our head office has its own IT team. How does that work?
Usually very well. We run the London or UK side to their standards, join their calls, and give them one accountable contact rather than a ticket queue.
Do you handle office moves?
Yes, in defined steps: understand the current set-up, plan the contingency for anything that could stall, order the lines early, label and move the kit, bring the network up before the desks arrive, test and commission everything, then decommission the old site properly. Out of hours or over a weekend where that keeps the business running.

Talk to an engineer about this.

A 20-minute call. Book a time, or ring us.

020 3021 1220Book a 20-minute call