About IT IN BUSINESS

Looking after London companies' IT since 2006.

IT IN BUSINESS is an independent managed IT provider based in London. We look after the IT of companies with 20 to 200 people, and the offices they run abroad, under one agreement. We keep the client list short on purpose, so the engineers know each business well and the service stays personal.

Why companies stay with us

We take responsibility for what we are asked to look after, and we go the extra mile when it counts. Most of our clients have been with us for years, and most new work comes by recommendation.

We invest in our own systems and tools so the engineers have what they need, and we keep up with what is new in technology without making you the experiment.

An agreement rather than a call when it breaks

Someone who only comes when something breaks sees each fault once. Because we run your systems day to day, we see the pattern and deal with the cause, so there are fewer bad days in the first place. That is what the monitoring, the patching and the roadmap are for.

Compared with hiring in-house

For most companies of this size we cost less than one IT person, with no recruitment, holidays, sick days, national insurance or training, and you get a range of skills no single hire has. Where you already have an IT person, we work as the second and third line behind them.

The usual worries about outsourcing

Less control, poor communication and no direct line to the people doing the work. Our answers are simple. You speak to the engineer, not a call centre. One contact knows your business. And the portal shows you every ticket, every hour and every order, the same view we have.

What you get

  • Simple and straightforward, at every level
  • Senior engineers and one point of contact
  • Tested and proven technology
  • Full transparency: you see the hours, the orders and the invoices
  • Security and continuity built in
  • One agreement that changes with your business
  • Third parties dealt with for you
  • Support for the offices you have abroad
What we stand for
01

Responsibility first

We take every precaution to keep your systems running, and full responsibility for everything we are asked to monitor and maintain.

02

Tools, processes and people

Our own systems, our own servers in the UK, and engineers who have seen most things before.

03

Everything visible

Your client portal shows what we do for you, built on the systems we run our own business on. See the portal →

Who we work with

Our clients.

Our clients come from a range of sectors and several of them run on more than one continent. We name sectors and regions here, never clients.

Energy, oil and gasManufacturing and engineeringProperty and real estateProfessional, legal and financial servicesHealthcare and medical technologyTravel and hospitalityConstruction and infrastructureDesign, media and retailSecurity services

Including the London offices of international groups, and the sites we run for them across Europe, the US, Japan, the Middle East, Asia and Africa.

Where we are

Three offices.

Marylebone
119 Marylebone Road
London NW1 5PU

Registered office

Elstree
720 Centennial Park
Elstree WD6 3SY
City
1st Floor, 40 Gracechurch Street
London EC3V 0BT

Locations and the sites we cover →

Talk to us about your IT.

A 20-minute call with one of our engineers. Book a time, or ring us.