---
title: Microsoft 365, Teams & Cloud | IT IN BUSINESS
description: Licences, Teams, Azure and migrations, set up well and looked after month to month. Simpler licences, lower recurring costs, and spare seats you can see.
---

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Pillar 05 · Microsoft 365, Teams & Cloud

# Microsoft 365, Teams & Cloud

Licences, Teams, Azure and migrations, set up well and looked after month to month. Simpler licences, lower recurring costs, and spare seats you can see.

What it is

Microsoft 365 is the platform everything else stands on: sign-in, email, files, Teams and, increasingly, the AI tools. Most problems we are asked to fix go back to a set-up that was done quickly and never revisited: licences drifting, security defaults left alone, files in the wrong place, servers kept alive out of habit.

We run your Microsoft 365 as a managed service. Licences are checked monthly and shown to you live. Security is a standing baseline rather than a one-off project. Migrations are planned so that people notice the improvement rather than the move. And where a server still earns its keep, it lives in Azure, sized to the job, rather than in a cupboard.

## Microsoft Teams, set up well

Teams comes with every Microsoft 365 subscription, and most companies use a fraction of it. Set up with thought, it becomes the one place for chat, meetings, calls and the files each team works on, tied to SharePoint and OneDrive so nothing lives in someone’s inbox. It can replace desk phones entirely. We run the roll-out as a small project or as part of the managed service, so that every department uses it, not only the people who set it up.

Who it is for

- *→*Nearly every company we work with runs on Microsoft 365. It is the base everything else stands on.
- *→*Firms moving from Google Workspace, an old server or another provider's set-up.
- *→*Companies paying for seats nobody uses, or for Copilot nobody set up.

What is included

## In plain words

- Licences right-sized every month; spare seats shown in the portal
- A security baseline on the tenant: multi-factor sign-in, conditional access, sensible defaults
- Microsoft Teams set up well: chat, meetings and files in one place, and your phones in it too if you want (see Voice & Connectivity)
- SharePoint and OneDrive structured so people can find things
- Phones and tablets managed: work and personal kept apart on the same device, company apps protected, a lost phone wiped
- Migrations: from Google, from on-premises, from another tenant, without losing a day
- Azure for the servers that still need to exist, sized to what they do
- Copilot set up with the permissions and the policy to go with it
- Backup of your Microsoft 365 data, because Microsoft keeps it available rather than recoverable

In the portal

## How it shows up day to day

Your 365 licences are read live into the portal: what you pay for, who has what, what is spare. A new starter's licence is a request away, and the leaver's is released the same day.

[See the portal →](https://www.itinbusiness.com/portal?hsLang=en-gb)

2006

Established

20

Years

3

Offices in and around London

6

Regions where we run client sites

8

Services under one agreement

Questions

## Questions people ask

Can you take over a Microsoft 365 set-up someone else did?

Yes. The first job is a review: licences, security settings, who has admin rights, what is switched on that should not be. Then a list, then the fixes.

We are on Google Workspace. Will you move us?

Yes, mail, files and calendars, with a cutover at a weekend and both systems running until everyone is across.

Do you do Copilot?

Yes, as part of Managed AI. Copilot is only as useful as the permissions and the data underneath it, so we set those up first.

Why a subscription rather than buying Office once?

Because the subscription is the platform, not just the programs: sign-in, mail, files, Teams, security and the updates that keep them current, for a monthly cost per person rather than a purchase every few years. We keep the seats matched to the people, so you pay for what is used.

Can Teams replace our desk phones?

Yes. Teams Phone turns Teams into the phone system: your numbers, call queues and voicemail, on laptops and mobiles, with no box in the comms room. We run the adoption as a small project or inside the managed service.

## Talk to an engineer about this.

A 20-minute call. Book a time, or ring us.

[020 3021 1220](tel:+442030211220)[Book a 20-minute call](https://meetings.hubspot.com/mal5)

itinbusiness.

Managed IT support for London companies of 20 to 200 people, and the offices they run abroad. Established 2006.

119 Marylebone Road  
London NW1 5PU  
Registered office

720 Centennial Park  
Elstree WD6 3SY

1st Floor, 40 Gracechurch Street  
London EC3V 0BT

##### Services

[Managed IT & Support](https://www.itinbusiness.com/services/managed-it?hsLang=en-gb)[Managed AI](https://www.itinbusiness.com/services/managed-ai?hsLang=en-gb)[Multi-site & International IT](https://www.itinbusiness.com/services/multi-site?hsLang=en-gb)[Procurement & Device Management](https://www.itinbusiness.com/services/procurement?hsLang=en-gb)[Microsoft 365 & Cloud](https://www.itinbusiness.com/services/microsoft-365-cloud?hsLang=en-gb)[Cyber Security](https://www.itinbusiness.com/services/cyber-security?hsLang=en-gb)[Voice & Connectivity](https://www.itinbusiness.com/services/voice-connectivity?hsLang=en-gb)[Private Cloud, Datacentre & Backup](https://www.itinbusiness.com/services/datacentre-backup?hsLang=en-gb)[IT Audit](https://www.itinbusiness.com/services/it-audit?hsLang=en-gb)

##### Company

[About](https://www.itinbusiness.com/new-about?hsLang=en-gb)[Switching to ITB](https://www.itinbusiness.com/switching-to-itb?hsLang=en-gb)[The portal](https://www.itinbusiness.com/portal?hsLang=en-gb)[Let's Talk AI](https://www.itinbusiness.com/new-lets-talk-ai?hsLang=en-gb)[Locations](https://www.itinbusiness.com/locations?hsLang=en-gb)[Careers](https://www.itinbusiness.com/careers?hsLang=en-gb)

##### Contact

[020 3021 1220](tel:+442030211220)[info@itinbusiness.com](mailto:info@itinbusiness.com)[Contact us](https://www.itinbusiness.com/contact?hsLang=en-gb)[60-second health check](https://www.itinbusiness.com/health-check?hsLang=en-gb)[Client sign-in](https://managed.itinbusiness.com)

© 2026 IT IN BUSINESS LIMITED · Registered in England and Wales, company number 05813913 · Registered office: 119 Marylebone Road, London NW1 5PU[Privacy](https://www.itinbusiness.com/privacy?hsLang=en-gb) · [LinkedIn](https://www.linkedin.com/company/it-in-business)

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