--- title: Managed AI | IT IN BUSINESS description: Working apps built on your own HubSpot, QuickBooks and Microsoft 365 data. We build them, run them and price them separately from support. --- [Skip to content](https://www.itinbusiness.com/services/managed-ai#main) [itinbusiness. EST. 2006](https://www.itinbusiness.com/new?hsLang=en-gb) [Services](https://www.itinbusiness.com/services?hsLang=en-gb)[Client portal](https://www.itinbusiness.com/portal?hsLang=en-gb)[About](https://www.itinbusiness.com/new-about?hsLang=en-gb)[Careers](https://www.itinbusiness.com/careers?hsLang=en-gb)[Contact](https://www.itinbusiness.com/contact?hsLang=en-gb)[Client sign-in](https://managed.itinbusiness.com) [020 3021 1220](tel:+442030211220)[Book a call](https://meetings.hubspot.com/mal5) Menu Pillar 02 · Managed AI # Managed AI Working apps built on your own HubSpot, QuickBooks and Microsoft 365 data. We build them, run them and price them separately from support. What it is Most companies of this size have the same admin: quotes that become orders, orders that become invoices, invoices that need chasing, and a handful of systems that do not talk to each other. Managed AI is that work, done by software and watched by an engineer. We build on the systems you already run, HubSpot, QuickBooks Online and Microsoft 365, rather than asking you to move to something new. And we run it afterwards, because an app nobody looks after soon stops being trusted. ## Three ways in - [HubSpot, set up and run properly](https://www.itinbusiness.com/services/managed-ai/hubspot?hsLang=en-gb): set up, tidied, automated and extended. - [QuickBooks Online, joined up](https://www.itinbusiness.com/services/managed-ai/quickbooks-online?hsLang=en-gb): invoicing from quotes, supplier bills captured, the books reconciled. - [Custom AI apps on your data](https://www.itinbusiness.com/services/managed-ai/custom-ai-apps?hsLang=en-gb): assistants, approvals and customer portals, with guardrails. ## How it runs: Kaizen AI The same continuous improvement we run support on, applied to AI. Five steps, repeated: **Assess** where you stand · **Govern** with guardrails and a one-page policy · **Deploy** the right tools where the payback is clearest · **Monitor** how they behave · **Improve** at your pace. It starts with a short, fixed-scope AI Readiness Assessment: where you stand, what is exposed, the two or three best opportunities, and a costed plan. Every step after that is tracked in your client portal. ## What we can show you We run our own business this way. Our client portal, our quote-to-invoice system and the question box on this website were built and are run by the same team, on the same tools we would use for you. We can show them working on sample data on a call. Who it is for - *→*Companies that run on HubSpot, QuickBooks Online, or both. - *→*Owners who want the admin done, without another dashboard to look at. - *→*Teams already paying for Copilot and not sure what to do with it. Three ways in ### [02a HubSpot, set up and run properly HubSpot set up, tidied, automated and extended, so sales, service and admin run from one place.](https://www.itinbusiness.com/services/managed-ai/hubspot?hsLang=en-gb) ### [02b QuickBooks Online, joined up Invoices raised from signed quotes, supplier bills captured, payments matched, reports that agree with the bank.](https://www.itinbusiness.com/services/managed-ai/quickbooks-online?hsLang=en-gb) ### [02c Custom AI apps on your data Assistants, approvals and customer portals built over your own HubSpot, QuickBooks, Microsoft 365 and supplier data, with guardrails.](https://www.itinbusiness.com/services/managed-ai/custom-ai-apps?hsLang=en-gb) What is included ## In plain words - A first conversation, in plain words, about what AI could do for your business - The basics done properly: Microsoft 365 with Copilot set up, and an AI policy your staff can follow - HubSpot and QuickBooks run as one system: quotes to invoices, supplier bills, reconciliation, reports - Assistants over your own data, with your permissions, that answer questions and prepare actions - Reporting in Power BI from the data you already have - Ongoing running: we operate what we build, and an engineer is accountable for it In the portal ## How it shows up day to day Our own client portal is Managed AI in daily use. The assistant answers from live data, orders go from quote to invoice without anyone retyping them, and an engineer sees every step. [See the portal →](https://www.itinbusiness.com/portal?hsLang=en-gb) 2006 Established 20 Years 3 Offices in and around London 6 Regions where we run client sites 8 Services under one agreement Questions ## Questions people ask Is this a chatbot? Mostly not. It is the admin your business already does, done by software we build and run, with a person accountable for it. A question box is a small part of it. Is AI included in Managed IT? No. AI work is scoped and priced on its own, so you can see what it costs and what it does, and your support agreement stays as it is. What about our data? It stays yours and stays where it is. The apps read it with the permissions you give them, start off read-only, and every action is logged. Your data is not used to train any model. Where do we start? With a short call. Let's Talk AI is a first conversation that ends with a list of what is worth doing first. ## Start with a conversation. Let's Talk AI is a first call that ends with a list of what is worth doing first. [020 3021 1220](tel:+442030211220)[Book a Let's Talk AI call](https://meetings.hubspot.com/letstalk/lets-talk) itinbusiness. Managed IT support for London companies of 20 to 200 people, and the offices they run abroad. Established 2006. 119 Marylebone Road London NW1 5PU Registered office 720 Centennial Park Elstree WD6 3SY 1st Floor, 40 Gracechurch Street London EC3V 0BT ##### Services [Managed IT & Support](https://www.itinbusiness.com/services/managed-it?hsLang=en-gb)[Managed AI](https://www.itinbusiness.com/services/managed-ai?hsLang=en-gb)[Multi-site & International IT](https://www.itinbusiness.com/services/multi-site?hsLang=en-gb)[Procurement & Device Management](https://www.itinbusiness.com/services/procurement?hsLang=en-gb)[Microsoft 365 & Cloud](https://www.itinbusiness.com/services/microsoft-365-cloud?hsLang=en-gb)[Cyber Security](https://www.itinbusiness.com/services/cyber-security?hsLang=en-gb)[Voice & Connectivity](https://www.itinbusiness.com/services/voice-connectivity?hsLang=en-gb)[Private Cloud, Datacentre & Backup](https://www.itinbusiness.com/services/datacentre-backup?hsLang=en-gb)[IT Audit](https://www.itinbusiness.com/services/it-audit?hsLang=en-gb) ##### Company [About](https://www.itinbusiness.com/new-about?hsLang=en-gb)[Switching to ITB](https://www.itinbusiness.com/switching-to-itb?hsLang=en-gb)[The portal](https://www.itinbusiness.com/portal?hsLang=en-gb)[Let's Talk AI](https://www.itinbusiness.com/new-lets-talk-ai?hsLang=en-gb)[Locations](https://www.itinbusiness.com/locations?hsLang=en-gb)[Careers](https://www.itinbusiness.com/careers?hsLang=en-gb) ##### Contact [020 3021 1220](tel:+442030211220)[info@itinbusiness.com](mailto:info@itinbusiness.com)[Contact us](https://www.itinbusiness.com/contact?hsLang=en-gb)[60-second health check](https://www.itinbusiness.com/health-check?hsLang=en-gb)[Client sign-in](https://managed.itinbusiness.com) © 2026 IT IN BUSINESS LIMITED · Registered in England and Wales, company number 05813913 · Registered office: 119 Marylebone Road, London NW1 5PU[Privacy](https://www.itinbusiness.com/privacy?hsLang=en-gb) · [LinkedIn](https://www.linkedin.com/company/it-in-business) ```json { "@context" : "https://schema.org", "@type" : "Organization", "address" : [ { "@type" : "PostalAddress", "addressCountry" : "GB", "addressLocality" : "London", "postalCode" : "NW1 5PU", "streetAddress" : "119 Marylebone Road" }, { "@type" : "PostalAddress", "addressCountry" : "GB", "addressLocality" : "London", "postalCode" : "WD6 3SY", "streetAddress" : "720 Centennial Park" }, { "@type" : "PostalAddress", "addressCountry" : "GB", "addressLocality" : "London", "postalCode" : "EC3V 0BT", "streetAddress" : "1st Floor, 40 Gracechurch Street" } ], "alternateName" : "IT IN BUSINESS", "email" : "info@itinbusiness.com", "foundingDate" : "2006", "identifier" : { "@type" : "PropertyValue", "propertyID" : "Companies House", "value" : "05813913" }, "name" : "IT IN BUSINESS LIMITED", "sameAs" : [ "https://www.linkedin.com/company/it-in-business" ], "telephone" : "020 3021 1220", "url" : "https://www.itinbusiness.com" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Mostly not. 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