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Outsourced IT Support and Services

Overview

Managed IT support and services

From getting critical insight into your existing technology and its potential through an independent, unbiased IT Audit to unlocking superior expertise and resources to improve business performance, security and innovation with actionable advice from our IT Consultants, there are endless arguments to support your decision for outsourcing the IT Support function for your enterprise. 

With ever increasing external and internal threats and in a continuous battle to keep up with digitalisation and technology advancements, more and more organisations are looking at outsourcing all or part of their IT function to experienced, reliable and resourceful Managed IT Companies.

For the past 15 years, IT IN BUSINESS has been the partner of choice for ambitious and successful organisations whose priorities have become ours and whose trust we won through increased transparency, straightforwardness and commitment to success.

Our IT Support Services portfolio spans across all areas from Helpdesk Support, Network and Infrastructure Management, Backup, Disaster Recovery and Business Continuity Support, IT Projects and most importantly IT Security and Compliance.

From our London offices, our team of expert engineers are working tirelessly to maintain reliable and flexible technology platforms to support enterprises focus on core business functions and increase efficiency with business aligned IT.

Highlights

 

  • 70% calls answered in less than 10 seconds
  • cost effective
  • expert knowledge
  • proactive support
  • build in security and compliance

Outsourced IT Services

Benefits

Business:

  • Cost reduction with fixed monthly cost, transparent & flexible IT Contracts
  • Improve performance, focus on core business functions while systems are running smoothly
  • Scalability with a technology platform able to meet current and future business needs
  • Customer satisfaction and improved service
  • More time for strategic decisions

Operations:

  • Productivity
  • User experience by giving teams right tools and tech to succeed
  • HR (no recruitment/retention)
  • Expertise from highly skilled and capable engineers 
  • Access to advanced technologies
  • Unlimited IT Support Services
  • Flexibility with fully managed end-to-end IT Support or support in-house teams with additional expertise for certain services, projects, upgrades & technologies
  • Security, healthy IT Systems
Learn more about benefits of outsourcing IT